Maintenance Contract Options

IOLAN Serial Terminal Servers

service contract image

To deliver worry free operation and minimize the costs associated with the downtime of mission critical applications, Perle offers an Express Replacement Service in the United States, Canada, United Kingdom, & EU Member States for the following products:

  • IOLAN Terminal/Device/Console Servers

For details please review Express Replacement Maintenance Contract:

Purchase a Maintenance Contract

Maintenance Agreements can be purchased from Perle Authorized Distributors. If you are an end-user and need assistance finding a VAR or Systems Integrator near you, contact your local Perle Sales Representative.

Contact the Perle Technical Assistance Centre

To request maintenance service with a valid maintenance contract, please contact your regional technical center as listed below.

Region * Contract Type Phone Number or Email
USA, Canada Express Replacement +1 905-946-5065
Send an Email
UK, Ireland, Denmark, Finland, Sweden Express Replacement +44 333 0411 102
Send an Email
Germany, Austria, Netherlands Express Replacement +49 421 3677 199
Send an Email
All other EU member countries Express Replacement +33 1 86 26 55 90
Send an Email

* Please NOTE: a minimum $1,000 US surcharge will apply for each product requiring service not covered under a valid maintenance contract.

Part Number

Description

Location

SERNSS01
1 Port Terminal/Device/Console Server - Express Replacement 1 Year Maintenance Contract
SERNSS02
2 Port Terminal Device/Console Server - Express Replacement 1 Year Maintenance Contract
SERNSS02F
2 Port Terminal Device/Console Server - Express Replacement 1 Year Maintenance Contract, French
SERNSS04
4 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract
SERNSS04F
4 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract, French
SERNSS08
8 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract
SERNSS08F
8 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract, French
SERNSS16
16 to 18 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract
SERNSS16F
16 to 18 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract, French
SERNSS24
24 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract
SERNSS24F
24 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract, French
SERNSS32
32 to 34 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract
SERNSS32F
32 to 34 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract, French
SERNSS48
48 to 50 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract
SERNSS48F
48 to 50 Port Terminal/Device/Console Servers - Express Replacement 1 Year Maintenance Contract, French

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