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Use smart grid investments to better engage customers

By Max Burkhalter
February 25, 2014

Return the benefits to the customer
Turning the advantages of a smart grid solution around and delivering them back to the consumer will also improve interactions with them and allow a firm to focus on building that relationship further. This will help utilities when seeking to invest in future projects, gaining customer support easily and being able to demonstrate value readily.

Smart grid deployments offer many advantages as long as utilities invest in the right terminal servers and related technology to support the network infrastructure. Passing those benefits on to the customers is the next, natural step in the progression.

Perle offers a range of cost effective serial-to-Ethernet converters to help meet NERC-CIP compliance for the protection of critical cyberassets in substations. The IOLAN SDS HV/LDC Terminal Server is designed to meet harsh environments associated with Power Substations with attributes such as support for substation AC and DC voltage ranges, extended operating temperatures and meeting emission, immunity and safety approvals associated with substation IT equipment.

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