Contact Technical Support
To request help during the installation process, or report a product usability or security concern, please follow these steps:
Step 1: Register your product
Hardware Products
Perle offers free 60-day telephone support for new products that have been registered. Complete the Warranty Registration now.
PerleVIEW Software
To receive technical support for PerleVIEW, please complete the Registration form to obtain a PerleVIEW Support Certificate.
Step 2: Check your email
You will receive email confirmation of your product registration along with a contract number.
Step 3: Contact the Perle Technical Assistance Center (PTAC)
You may telephone PTAC during the following hours of operation. Or, You may also submit your request using the Support Request Form below
Regional Technical Support Number and Hours of Availability - Monday thru Friday excluding holidays | ||
---|---|---|
USA, Canada, Caribbean, Central and South America | 09:00 - 17:00 EST | +1 905-946-5080 |
UK, Ireland, Denmark, Finland, Norway, Sweden, South Africa | 09:00 - 17:00 GMT | +44 333 0411 102 |
France, Spain, Italy, Portugal, Belgium, Luxembourg, Turkey, Greece, Eastern Europe, Africa, Middle East |
09:00 - 17:00 CET | +33 1 86 26 55 90 |
Germany, Austria, Switzerland, Netherlands | 09:00 - 17:00 CET | +49 421 3677 199 |
Singapore, Australia, New Zealand, India, Japan and rest of Asia | 09:00 - 17:00 SGT | +65 6721 9698 |
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